blogs.gartner.com/nick_jones/2009/09/25/is-there-such-a-thing-as-m-government
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I’ve been chatting to a client about m-government today and while doing so I started to wonder whether m-government is a meaningful concept, or even whether it actually exists. Sure, there are lots of mobile applications developed by government, but in 90% of cases the technologies and drivers for G2C or G2E mobile apps seem to me the same as their commercial B2C and B2E equivalents.... Read moreI’ve been chatting to a client about m-government today and while doing so I started to wonder whether m-government is a meaningful concept, or even whether it actually exists. Sure, there are lots of mobile applications developed by government, but in 90% of cases the technologies and drivers for G2C or G2E mobile apps seem to me the same as their commercial B2C and B2E equivalents. Governments have a lot of mobile workers like building inspectors and health visitors, but the motives that drive mobility for them are just the same as those in the private sector: efficiency, cost saving, user convenience, better service and so on. Applications which we might label government process support, such as reminders about car license renewals are fundamentally no different to other B2C process support View page