Post-Action Dissonance » Marketing Productivity Blog » Blog Archive
Moving from a Low Accountability to a High Accountability Business Model
misterkevinInfluential:
“Psychology of Post-Action Dissonance: Managing Customer and Social Media Relationships http://u.nu/6hs33 via @bfsingh ”
Aug 29, 2009
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rick_frank:
“RT @BFSingh: Beware the Two-Edged Sword: Handy post weighing pros & cons of social media & customer relationships http://tinyurl.com/m5lka7 ”
Aug 13, 2009
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bfsinghInfluential:
“Beware the Two-Edged Sword: Handy post weighing pros and cons of social media and customer relationships http://tinyurl.com/m5lka7 ”
Aug 13, 2009
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judymurdoch:
“Relationship marketing creates high expectations, make sure you can meet 'em. http://xrl.us/be9wgk ”
Aug 13, 2009
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sarah_gore:
“The customer relationship sword has two edges. http://tinyurl.com/m5lka7 ”
Aug 12, 2009
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michaelstammer:
“RT @vickistammer: Wonderful Jim Novo entry on Post-Action Dissonance http://tinyurl.com/m5lka7 ”
Jul 31, 2009
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vickistammerInfluential:
“Wonderful Jim Novo entry on Post-Action Dissonance http://tinyurl.com/m5lka7 provides data on recent experience (http://tinyurl.com/llmhhj) ”
Jul 31, 2009
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nejsnaveHighly Influential:
“RT @cjpberry http://bit.ly/BcYKr Post-Action Dissonance. #wa #analytics Good post by @jimnovo [v interesting] ”
Jul 21, 2009
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leslie_chacon:
“Jim Novo:Post-Action Dissonance http://snurl.com/mifpu -easing the uncomfortable feeling of customer belief & not just for purchase! ”
Jul 10, 2009
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jimnovoHighly Influential:
“Speaking of Norms of Reciprocity, predicting Post-Action Dissonance can also lead to Surprise & Delight: http://snurl.com/mifpu ”
Jul 10, 2009
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