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Post-Action Dissonance » Marketing Productivity Blog » Blog Archive
Moving from a Low Accountability to a High Accountability Business Model
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All posts about this link
Psychology of Post-Action Dissonance: Managing Customer and Social Media Relationships http://u.nu/6hs33 via @bfsingh
RT @BFSingh: Beware the Two-Edged Sword: Handy post weighing pros & cons of social media & customer relationships http://tinyurl.com/m5lka7
Beware the Two-Edged Sword: Handy post weighing pros and cons of social media and customer relationships http://tinyurl.com/m5lka7
Relationship marketing creates high expectations, make sure you can meet 'em
RT @vickistammer: Wonderful Jim Novo entry on Post-Action Dissonance http://tinyurl.com/m5lka7
Wonderful Jim Novo entry on Post-Action Dissonance http://tinyurl.com/m5lka7 provides data on recent experience (http://tinyurl.com/llmhhj)
RT @cjpberry http://bit.ly/BcYKr Post-Action Dissonance. #wa #analytics Good post by @jimnovo [v interesting]
Jim Novo:Post-Action Dissonance http://snurl.com/mifpu -easing the uncomfortable feeling of customer belief & not just for purchase!
Speaking of Norms of Reciprocity, predicting Post-Action Dissonance can also lead to Surprise & Delight: http://snurl.com/mifpu