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The value of remarkable customer experiences « Neutron Creations

A couple of weeks ago I was out for a friend’s birthday, in a bar called The Lexington. It was a Saturday night, so we arrived early so we could order some food before the place got too crowded. After placing our order, 45 minutes passed, and I let it get to a whole hour before I queried the order at the bar. They apologised and said that the kitchen was really busy, and indeed the bar was... moreA couple of weeks ago I was out for a friend’s birthday, in a bar called The Lexington. It was a Saturday night, so we arrived early so we could order some food before the place got too crowded. After placing our order, 45 minutes passed, and I let it get to a whole hour before I queried the order at the bar. They apologised and said that the kitchen was really busy, and indeed the bar was getting busier by the minute with a few tables placing orders for lots of food. view page