So it's still January which means we are still allowed to talk about trends for the coming year. Shiv Singh, VP Social Media at Publicis-Razorfish, author of
brentdcampbellBrent CampbellRazorfish’s social answer to the Net Promoter Score: the SIM = a brand's Net Sentiment / the industry's Net Sentiment http://bit.ly/bIg9iB
jeroenlallemandJeroen LallemandSocial KPI metrics: Net Promotor Score (NPS) vs. Social Media Metrics Score (SIM)... How to calculate, pro's & con's at http://t.co/Vvolhjo
frankgoedertierFrank GoedertierSocial KPI metrics: Net Promotor Score (NPS) vs. Social Media Metrics Score (SIM)... How to calculate, pro's & con's at http://t.co/Vvolhjo
k_statickouki kuboyamaソーシャルメディアの考え方。SIM、NRSという指標。 / Social Media Metrics – SIM Score vs Net Reputation Score (NRS) | Social Commerce Today http://htn.to/cbF5fY