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In focus: the power of social media « marius ostrowski’s web log

You will probably have become aware of the recent incident on the Tube at Holborn station, where a London Underground worker wholly overreacted to a customer’s complaint at having gotten his arm trapped in a closing train door. The entrepreneur and blogger Jonathan Macdonald, who managed to catch the latter part of the exchange on his cameraphone, was instantly catapulted to social media fame... Read moreYou will probably have become aware of the recent incident on the Tube at Holborn station, where a London Underground worker wholly overreacted to a customer’s complaint at having gotten his arm trapped in a closing train door. The entrepreneur and blogger Jonathan Macdonald, who managed to catch the latter part of the exchange on his cameraphone, was instantly catapulted to social media fame in the wake of the MSM’s latching onto his story, and has posted a very thoughtful follow-up piece about whether social media is altering the balance (arguably a democratic deficit) between journalists and ordinary people in terms of making, reporting and interpreting the news. View page