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Start low « usuallyalex, more often than not..
If you try to support everything you think your customer might want, you end up giving away far too much for free.
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RT @usuallyalex: If u support everything u think ur customer might want, u end up giving away far too much 4 free.
If you try to support everything you think your customer might want, you end up giving away far too much for free.