Topsy

Social Media Listening

This is a term that I have come across today that seems to be appearing more and more often and is being used in conjuction with Online Reputation Management. I came across it today when I was intrigued why PR Week had removed an article that had an interview with Robin Grant from We Are Social who was saying that it was “good news” for his company that there had been the crisis with... moreThis is a term that I have come across today that seems to be appearing more and more often and is being used in conjuction with Online Reputation Management. I came across it today when I was intrigued why PR Week had removed an article that had an interview with Robin Grant from We Are Social who was saying that it was “good news” for his company that there had been the crisis with Eurostar, who is one of their clients. view page