Twitter Trackbacks for Zappos doesn't monitor, time or record calls. Just solve the customers problem. Don't care how long. Give autonomy and meaning to employees [twitter.com] on Topsy.com

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denisemeyerson Zappos doesn't monitor, time or record calls. Just solve the customers problem. Don't care how long. Give autonomy and meaning to employees

02/13/2012 Reply Retweet Favorite

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