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@ciboodler
twitter.com/ciboodler
chicago
– Customer experience and social media maven
162 Posts by ciboodler
ekolsky
Esteban Kolsky
RT
@ekolsky
:
#SGF10
we have been talking about 1:1 marketing for over 20 years, but now we have the technology to do that -- focus on offers by person
04/12/2010
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4
pgreenbe
Paul Greenberg
RT
@pgreenbe
: Staples leverages behavior and psychographics attributes.
04/12/2010
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SAS Is Analyzin' My Cheese | Third Idea Consulting
3rd-idea.com/2010/04/sas-is-analyzin-my-cheese/
ciboodler
Erika Cappaert
RT
@CRMStrategies
: SAS Is Analyzin' My Cheese by
@lager
http://ow.ly/1xv64
04/12/2010
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8 more
Your "Awesome Analytics Advantage" starts today - MarCom Professional
marcomprofessional.com/posts/philip.sheldrake/your-awesome-analytics-advantage-starts-today
ciboodler
Erika Cappaert
RT
@solvis
: RT
@adrianionel
: SAS launches new analytics service for social media mining.
http://bit.ly/aAg2Ml
#sassma
#scrm
04/12/2010
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jowyang
Jeremiah Owyang
RT
@jowyang
: There's 5 ways companies organize for social media: distributed, centralized, coordinated, dandelion, holistic
http://bit.ly/gettingready
04/12/2010
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10
GoToWebinar : Webinars Made Easy. Award-Winning Web Casting & Online Seminar Hosting Software
www2.gotomeeting.com/register/452954194
ciboodler
Erika Cappaert
RT
@jowyang
: There's 5 ways companies organize for social media: distributed, centralized, coordinated, dandelion, holistic
http://bit.ly/gettingready
04/12/2010
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BPM redux - Powered by Business Process Management - blog - 11 Random Thoughts on Business Process Management
bpmredux.com/blog/2010/4/12/11-random-thoughts-on-business-process-management.html
ciboodler
Erika Cappaert
RT
@BPMredux
: 11 Random Thoughts on BPM
http://bit.ly/aqlypS
#bpm
| Thoughts around 'process' focus (item 4)?
04/12/2010
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My Customer Experience Manifesto Continues « Customer Experience Matters
experiencematters.wordpress.com/2010/04/12/my-customer-experience-manifesto-continues/
ciboodler
Erika Cappaert
RT
@CRMStrategies
: My Customer Experience Manifesto Continues by
@btemkin
http://ow.ly/1xsj8
#cem
#crm
04/12/2010
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PGreenblog: Blocking and Tackling: Not Football, CRM
the56group.typepad.com/pgreenblog/2010/04/blocking-and-tackling-not-football-crm.html
ciboodler
Erika Cappaert
Blocking and Tackling: Not Football, CRM! by
@pgreenbe
|
http://bit.ly/cgc7eI
04/12/2010
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Traditional CRM v. Social CRM: Is There a Difference?
focus.com/briefs/other/traditional-crm-v-social-crm-there-difference/
ciboodler
Erika Cappaert
RT
@rwang0
: Traditional CRM v. Social CRM: Is There a Difference? by
@pgreenbe
http://bit.ly/972Q23
#CRM
#SCRM
04/12/2010
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