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Corizon - the Enterprise Mashup Company - transforms the economics of owning business applications
266 Posts by corizonmashups
266 Posts by corizonmashups
CRM Systems: Unite or Die? - CIO.com - Business Technology Leadership
cio.com/article/598407/CRM_Systems_Unite_or_Die_How many service reps does it take to change a light bulb or lose a customer? — Competing on Execution
competingonexecution.com/2010/06/how-many-service...-take-to-change-a-light-bulb-or-lose-a-customer/
How many service reps does it take to change a light bulb or lose a customer
The Mainframe Skills Shortage Urban Myth « Merv's Market Strategies for IT Suppliers
mervadrian.wordpress.com/2010/06/22/the-mainframe-skills-shortage-urban-myth/Pace layering: the glue between E2.0 and ERP? | ZDNet
zdnet.com/blog/howlett/pace-layering-the-glue-between-e20-and-erp/2252
"Pace layering" post http://bit.ly/dpIvU4 with interesting thoughts from @leeprovoost on making IT more agile
Twitter and facebook efforts are mostly distractions for Customer Service improvements.
blogs.gartner.com/michael_maoz/2010/06/21/twitter...-distractions-for-customer-service-improvements/
Twitter and facebook efforts are mostly distractions for Customer Service improvements
Does business-IT alignment really exist, or just a figment of consultants' imaginations? | ZDNet
zdnet.com/blog/service-oriented/does-business-it-...-just-a-figment-of-consultants-imaginations/5022Four reasons why IT is more than a 'commodity' | ZDNet
zdnet.com/blog/service-oriented/four-reasons-why-it-is-more-than-a-commodity/4980
Four reasons why IT is more than a 'commodity' http://bit.ly/d74oTY
Nine Great Unsolved Mysteries of SOA
ebizq.net/topics/soa_management/features/12684.htmlWhat CEOs really want -- and how IT can provide it | ZDNet
zdnet.com/blog/service-oriented/what-ceos-really-want-and-how-it-can-provide-it/4935
What CEOs really want -- and how IT can provide it http://bit.ly/c6z9MV
Going overboard with Social CRM.
blogs.gartner.com/michael_maoz/2010/05/27/going-overboard-with-social-crm/
Going overboard with Social CRM -good reality check - http://bit.ly/aN3jXR #scrm
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