Filter
twitter.com/genroe
Sydney, Australia
–
Implementing customer-centric strategies and measurement
249 Posts by genroe
249 Posts by genroe
Call Centre Audits demystified | Genroe1to1
genroe1to1.genroe.com/2012/05/28/call-centre-audits-demystified/To Get Loyalty from Your Customers, You Must First Be Loyal to Them | Shep Hyken
hyken.com/good-business-habits/to-get-loyalty-from-your-customers-you-must-first-be-loyal-to-them/
The old better deal for prospects than customers issue! To Get Loyalty from Your Customers, You Must First Be Loyal http://t.co/tXhvIE7F
Building customer loyalty through comms? You need a Customer Contact Framework « Genroe Customer Management
genroe1to1.genroe.com/2010/01/03/building-custome...ugh-comms-you-need-a-customer-contact-framework/
Building customer loyalty through comms? You need a Customer Contact Framework http://t.co/hui0qQyW
Weekly dose of #NetPromoter News Nuggets from #CustomerGauge
customergauge.com/2012/05/net-promoter-news-philips-puts-design-in-the-heat-of-the-battle/
#NetPromoter News: Philips designs to win customers and #NPS, Speedy beats industry NPS, Obama and Romney in race http://t.co/IYwfjSmm
Marketing Allowable: How much should marketing spend? | Genroe1to1
genroe1to1.genroe.com/2009/12/10/marketing-allowable-how-much-should-marketing-spend/Why the Marketing World Needs More Correlation Research
seomoz.org/blog/why-the-marketing-world-needs-more-correlation-research
Correlation may not be causation but it beats no correlation. Why the Marketing World Needs More Correlation Research http://t.co/Joj31OQ0
15 years of marketing research in 11 minutes | MarketingExperiments Blog: Research-driven optimization, testing, and marketing ideas
marketingexperiments.com/blog/marketing-insights/flint-marketing-research-lessons-learned.html
RT @MktgExperiments 15 years of marketing research in 11 minutes http://t.co/HxgmsXxc
Cross-Selling: the why and how for successful companies | Genroe1to1
genroe1to1.genroe.com/2009/12/03/cross-selling-the-why-and-how-for-successful-companies/
Cross-Selling: the why and how for successful companies http://t.co/GVWK5SHf
Life Time Value for “Do Leaders” « Genroe Customer Management
genroe1to1.genroe.com/2009/11/26/life-time-value-for-do-leaders/Don’t ambush your VoC contributors – they are not idiots!
customerfeedbacknews.wordpress.com/2012/05/15/dont-ambush-your-voc-contributors-they-are-not-idiots/
How not to do #voc. Don’t ambush your VoC contributors – they are not idiots
next page ›
Page 1 of 24