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454 Posts by holdfree
454 Posts by holdfree
Deep in the Amazon Jungle - Hold-Free Networks
holdfree.com/deep-in-the-amazon-jungle/
New blog post! Deep in the amazon jungle... http://t.co/7vFbzw9h0E #custserv #cx #cctr
Deliver Mor Sirvis! - Hold-Free Networks
holdfree.com/deliver-mor-sirvis/
Deliver Mor Sirvis! The parallels between the Quick Service Restaurant (QSR) industry and #cctr are indeed noticeable http://t.co/7pjUVqx2Rl
Blunder From Down Under - Hold-Free Networks
holdfree.com/blunder-from-down-under/
Blunder From Down Under - Store instituted a $5 “just looking” fee to combat showrooming - #custserv blog post - http://t.co/yEp2NHHXSl #cx
Overcoming Your Long Hold Times – One Amateur Psychologist’s Study in Enterprise Behavior | | #custserv #cx #cctr
traffic.shareaholic.com/e/?a=1&f=3078117&r=1&s=7&u=http%3A%2F%2Fholdfree.com%2Fovercoming-your-lo...
Overcoming Your Long Hold Times – One Amateur Psychologist’s Study in Enterprise Behavior | http://t.co/zvnICA22Fl | #custserv #cx #cctr
spokaneshock.com: News
spokaneshock.com/news/?article_id=1266
RT @Hyfiniti Arena Football League’s @SpokaneShock Selects Hyfiniti for Modern Customer Service | http://t.co/BwYGpZ0FRl | #custserv #CX
3 Things to Consider When Evaluating Callback Technology
holdfree.com/3-things-to-consider-when-evaluating...just-about-any-other-technology-for-that-matter/
3 Things to Consider When Evaluating Callback Technology- | http://t.co/9J9we4FJZb | #custserv #cx #custcare
SoCoCare Launches Social Engagement for Customer Care Offering
marketwire.com/press-release/-1754949.htm
50% of interactions with FedEx are coming through a mobile device, did I hear that right?? #crsummit
Experience should be consistent across all contact medias @ITEXPO customer engagement an loyalty panel.
How InAppCare Enables Social CRM and Mobile Care
tmcnet.com/channels/social-crm-mobile-care/articl...how-inappcare-enables-social-crm-mobile-care.htm
MT @TheSocialMined How InAppCare Enables #Social #CRM and #Mobile Care: Customer care initiatives must incorpor...http://t.co/UMZwWX3u #scrm
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