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Interested in customer loyalty and engagement; focused on travel and entertainment brands. Collaborate. Learn. Share.
480 Posts by judy_lc
480 Posts by judy_lc
WEBINAR: Using technology to help your entire company understand and act on customer needs
blog.cmbinfo.com/webinar-using-technology-to-help
Upcoming webinar: Using Technology to Help your Entire Company Understand and Act on Customer Needs 6/20/12 http://t.co/twtfr4AI
Five Startup Lessons From A Jay-Z Concert
businessinsider.com/five-startup-lessons-from-jay-z-2012-5
Five Startup Lessons From A Jay-Z Concert by @mrdylancollins http://t.co/zJfluJbb
"Big Data," Expert Systems, and the Future of the Market Researcher
blog.cmbinfo.com/bid/78089/Big-Data-Expert-Systems-and-the-Future-of-the-Market-Researcher
"Big Data," Expert Systems, and the Future of the Market Researcher http://t.co/1M3pzmE8
See how we helped Tauck invent a guided tour product for the travelers of the future #mrx
cmbinfo.com/cmb-cms/wp-content/uploads/2012/05/Tauck_Final.pdf?hsCtaTracking=170d9121-22c3-4f83-b...
See how we helped Tauck invent a guided tour product for the travelers of the future #mrx http://t.co/MuVYrmBQ
Thinking this pretty much sums up the problem... RT @arrington: At @Delta, customers are the enemy.
Loyalty=Permission in the 21st Century | Loyalty360.org
loyalty360.org/loyalty-management/2012-q2/loyaltypermission-in-the-21st-centuryWe Can't Predict the Future Until We Can Report the Present | Guest Columnists - Advertising Age
adage.com/article/guest-columnists/predict-future-report-present/234984/
Predict the Future? We Aren't Even Reporting the Present Accurately
http://t.co/S3rER2Eb via @adage #analytics #media
The Evolving Relationship between Social Media & Loyalty Programs
blog.cmbinfo.com/bid/78315/The-Evolving-Relationship-between-Social-Media-Loyalty-Programs
The Evolving Relationship between Social Media & Loyalty Programs http://t.co/lPKnLyrf #lmktg
How to influence the customer journey - iMediaConnection.com
imediaconnection.com/content/31726.asp
Influence the entire customer journey. http://t.co/pjkzmU2I <-- nice read on the growing need of multi-channel "architects" #lmktg #in ^JR
Airbnb as an easy target? Curious tale of disappearing negative review | Tnooz
tnooz.com/2012/05/18/news/airbnb-as-an-easy-target-curious-tale-of-disappearing-negative-review/
Airbnb as an easy target? Curious tale of disappearing negative review http://t.co/rpxvsVjk Ask CEO @bchesky at The #PhoCusWright Conference
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