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@missioncsforum
twitter.com/missioncsforum
Facilitated by Oracle for CEOs CXOs VPs SVPs & Senior Data Professionals who are involved with mission-critical platforms & infrastructures.
693 Posts by missioncsforum
davesumnersmith
Dave Sumner Smith
First-time resolution of problems is demanded by 4 out of 5 customers or they leave
#cloudworld
7 days ago
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4
davesumnersmith
Dave Sumner Smith
More than 80% of European customers will pay more for a better customer experience
#CloudWorld
8 days ago
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3
davesumnersmith
Dave Sumner Smith
Customers expect to make their own choices
#CloudWorld
Don't try to force them down your preferred communication channel
8 days ago
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davesumnersmith
Dave Sumner Smith
#CloudWorld
learns how traditional B2B firm Maersk adopted Social media to get closer to customers
8 days ago
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davesumnersmith
Dave Sumner Smith
#cloudworld
Maersk uses LinkedIn for professional groups, leadership, customer collaboration
8 days ago
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4
yastier
Yorick ASTIER
#CloudWorld
panel discussion to wrap up the day. Huge success here in Munich, thank you to all our customers and prospects.
8 days ago
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6
thebizcouch
The Biz Couch
Clive! >2500 in total Woop! :-) RT
@osde8info
:
@oracle
@oraclecx
did you get your 2000 tweets from todays
#oracle
#cloudworld
?
8 days ago
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missioncsforum
Mission Critical SF
#AugmentedReality
is raising a lot of interest at
#CloudWorld
Munich
http://t.co/6nDM46JRPD
8 days ago
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7 more
OracleVoice: 10 Reasons Why CEOs Don't Understand Their Customers - Forbes
forbes.com/sites/oracle/2013/02/06/10-reasons-why-ceos-dont-understand-their-customers/
missioncsforum
Mission Critical SF
.
@bobevansIT
highlights a groundbreaking
#CX
study
@Forbes
: Why CEOs Don't Understand Their Customers
http://t.co/LE08gLMXzl
#CloudWorld
8 days ago
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298 more
bobevansit
Bob Evans
@OracleCX
@Forbes
CEOs are swamped w/ technology and data but not enough meaningful insight--#Emirates and
#Maersk
breaking thru
#CloudWorld
8 days ago
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