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Seattle, WA
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The Customer Experience! Service Matters! Loyalty = Profits!
579 Posts by russhatfield
579 Posts by russhatfield
Social Media Tools Week Event Agenda
socialmedia-academy.com/html/eventagenda.cfm
Social Media Tools Week: Mark Parker @smartselling re Social Media Monitoring starting now http://ow.ly/Dw7k #SMTW #sCRM
Social Media Tools Week Event Agenda
socialmedia-academy.com/html/eventagenda.cfm
Social Media Tools Week: Listening to(and recording) @jacobm re "Social Media ROI" http://ow.ly/DvR6 #SMTW #sCRM
Social Media Academy
socialmedia-academy.com/
@MaritaR Great work Social Media Academy http://ow.ly/DuBv doing with #SMTW. Appreciate "applied" aspect. #sCRM
Social Media Tools Week Event Agenda
socialmedia-academy.com/html/eventagenda.cfm
@wimrampen @ekolsky Yah, it was. Here's sched: http://ow.ly/Dut9 Lots of good stuff. Hope at least some of it is archived for later. #SMTW
Social Media Tools Week Event Agenda
socialmedia-academy.com/html/eventagenda.cfm
#SMTW today: Social Media Support & Product Mgmnt Tools http://ow.ly/DjoD w/ @comcastcares @MikeDubrall @AxelS @TomSwift @jacobm more #sCRM
Blogging Innovation: Five Steps to a Successful B2B Social Media Strategy - Latest innovation articles, videos, and insights
business-strategy-innovation.com/2009/11/five-steps-to-successful-b2b-social.html
RT @innovate: Five Steps to a Successful B2B Social Media Strategy by Matt Heinz http://ow.ly/D2ab | Good high-level overview. #sCRM
It’s a fine line « ZEBRA BITES
zebrabites.com/2009/11/17/its-a-fine-line/
RT @JHenning: Katie Harris (@ZebraBites) points out the dangers of too much participant engagement: http://is.gd/4XqvP | Great post! #sCRM
Blogging Innovation: Are Facebook And Twitter Bad For Your Brain? - Latest innovation articles, videos, and insights
business-strategy-innovation.com/2009/11/is-facebook-and-twitter-bad-for-your.html
RT @innovate: Is Facebook And Twitter Bad For Your Brain? - http://ow.ly/DiKw - Idris Mootee - #fb #twitter #sm #psychology #brain
A Manifesto for Social Business | CustomerThink
customerthink.com/blog/a_manifesto_for_social_business
@Wired MOTF http://ow.ly/DiDd reminds of Manifesto for Social Business by @GrahamHill http://bit.ly/16NCou. Too bad I can't draw #NT15 #sCRM
Splitting Extroverts and Introverts in Brainstorms « BQF Innovation
bqf.org.uk/innovation/2009/11/03/splitting-extroverts-from-introverts-in-brainstorms/
Splitting Extroverts and Introverts in Brainstorms http://ow.ly/Dixl #innovation
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