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CEO,Leader Networks, enterprise (b2b) community strategist, Babson Executive In Residence, SNCR Fellow
2,551 Posts by vdimauro
2,551 Posts by vdimauro
RT @valaafshar: Gartner: by 2015, 25% of all enterprises will have a chief digital officer http://t.co/bfpNj0DT #cmo #cio
58% of customers say they would recommend a vendor after a positive customer experience #CX #custexp #smartercommerce #cMO
"The history of philosophy is the history of very tempting mistakes made by very smart people..." - D. Dennett
Can a Law Firm become a Social Business?
good2bsocial.com/2013/05/21/law-firm-social-business/
Can a Law Firm become a Social Business? http://t.co/650j1hq75f via @guylaw1313
Companies must ask where their corp cultures end.If they end before the community begins, they have no market. Cluetrain Manifesto. #brand
The market research nuggets most companies ignore (at their peril): comments in online communities
blog.leadernetworks.com/2013/05/the-market-research-nuggets-most.html
Ignoring customers online is more harmful to customer satisfaction than disregarding their offline input
The market research nuggets most companies ignore (at their peril): comments in online communities
blog.leadernetworks.com/2013/05/the-market-research-nuggets-most.html
The market research nuggets most companies ignore (at their peril): comments in online… http://t.co/OhCmNwgT8K
Study: 78% Of Salespeople Using Social Media Outsell Their Peers - Forbes
forbes.com/sites/markfidelman/2013/05/19/study-78...espeople-using-social-media-outsell-their-peers/
Sales people using social media have exceeded quota at higher rate than non-social media users http://t.co/xiQrVxjgtg #scrm #SmarterCommerce
It is not just about the tools, but designing engagement systems - that is the difficult part.
linkedin.com/slink?code=b9KpFM
It is not just about the tools, but designing engagement systems - that is the difficult part
12 Most Effective Ways to Tick People Off on Social Media
12most.com/2013/05/14/ways-to-tick-people-off-on-social-media/
12 Most Effective Ways to Tick People Off on Social Media http://t.co/mE1dFB6qds via @rachelintheoc
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