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independent thinking with a passion for customers
12K Posts by wimrampen
12K Posts by wimrampen
Nieuwe #blog van Klantoverdrevenheid. Het mag wat minder
customertalk.nl/blog/id578-klantoverdrevenheid-het-mag-wat-minder.html
@Ruugie @andersjansen @eric_de_haan @MindThemNL heb toch even een reactie geplaatst.. ben het eens, maar niet helemaal http://t.co/koPARs0Y
He, eindelijk iemand die t ook snapt. Niks 'klant wow-en' of 'gaan voor 9+'. Blog @eric_de_haan : http://t.co/nWpnTgsB #nps #superpromoter
Three Myths About Consumers–And One About Engagement
snarketing2dot0.com/2012/05/28/three-myths-about-consumers-and-one-about-engagement/
Three Myths About Consumers–And One About Engagement http://t.co/B1UkLT9t
Three Myths about What Customers Want
blogs.hbr.org/cs/2012/05/three_myths_about_customer_eng.html?fromEmail=1
"Marketing people too often understand interactions with customers as an opportunity to scream their messages at them" http://t.co/Ds3eCHMU
Anyone out there really good at Photoshop, who wants a little freelance work.
Which Countries Are the Happiest? | IdeaFeed | Big Think
bigthink.com/ideas/why-happiness-has-no-theory
Happiness has no theory - “@bigthink: Which Countries Are the Happiest
Seven Practices of a Customer-Centric Organization: Introduction | PeopleMetrics Industry News
blog.peoplemetrics.com/seven-practices-of-a-customer-centric-organization-introduction/
RT @PeopleMetrics: Employees identify 7 specific practices that characterize an employer as being "customer-centric" http://t.co/3o3IZ3TX
There are executives who know everything about costs but nothing about value
josebaldaia.com/intuinovare/?lang=en&p=4761
There are executives who know everything about costs but nothing about value http://t.co/jhSsCiuI
Three Myths about What Customers Want
blogs.hbr.org/cs/2012/05/three_myths_about_customer_eng.html?awid=7842907624565643725-3271
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