Your job as a modern marketer is not to target or communicate or even persuade. Your job is to create rationales. Why would a customer want to connect with your company online? What's the benefit?
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mhellsternMeghan Hellstern"Your Customers Don’t Want to be Your Friend" - focus on the WIIFM (what's in it for me?) http://t.co/bRKRHdvg oldie but goodie via @jaybaer